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Lesson five – How to say no politely

course-library
Confidence in Business Meetings
Module 4: Chairing a meeting
Lesson five – How to say no politely

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Confidence in Business Meetings

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Course introduction and goal statement

Course forum instructions

Module 1: The Purpose of Meetings

Module one goal statement

Lesson one - Understanding the importance of meetings

Lesson two - The role of meetings in business

Lesson three - What makes a successful meeting Part 1

Lesson three - What makes a successful meeting Part 2

Lesson three - What makes a successful meeting Part 3

Lesson three - What makes a successful meeting Part 4

Lesson four - Effective meeting agendas

End of module one round up

Module One – Learner Tasks

Module 2: Preparing for your meeting

Module Two - Goal Statement

Lesson One - Should I hold a meeting?

Lesson Two - Establishing the meeting aims

Lesson Three - Understanding your audience

Lesson Four - Meeting Preparation Checklist

Module two - Round up

Module Two - Learner Tasks

Module 3: Participating in Meetings

Module Three Goal Statement

Lesson One Part One - Small talk before a meeting

Lesson One Part Two - Formal expressions for opening a meeting

Lesson One Part Three - Informal expressions for opening a meeting

Lesson two - Giving and asking for opinions

Giving opinions role-play exercise

Lesson three - Presenting information and stating facts

Lesson four - Sequencing language for giving examples and clarifying ideas

Lesson five- Brainstorming suggestions and making recommendations

Lesson six - Asking questions and showing interest

Lesson seven - Explaining, checking and clarifying

Lesson eight - Agreeing and disagreeing

Lesson nine - Summarising and clarifying

Lesson ten - Follow-up and thanking

Lesson eleven - closing a meeting

Module Three Round Up

Module 4: Chairing a meeting

Module four - Goal Statement

Lesson One - Managing the discussion

Lesson two - Giving feedback and commenting

Lesson three - Dealing with conflict

Lesson four - Using diplomatic language

Lesson five - How to say no politely

Module Four Round-up

Module 5: Bonus content

Bonus Module - Goal Statement

Lesson One - Post Meeting

Lesson Two - Follow-up

Courses Resources

Suggested meeting lengths for different types of meetings

Opening a meeting training exercises

Giving and asking opinions

Stating facts and giving reasons

Online course recorderInteractive Content

Asking for clarification

Stating facts, giving reasons and building arguments training exercises

Location:

Passeig Pere III, 87. , Estudios 9-11, Manresa, Barcelona, 08240, Spain

Phone:

+34938757356

©2024, Castells Immerscom SL

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